Reach out to us.
We’re always here to help.
Open an Account
Customer Care
Call &Trade
Detailed write up on the procedure for opening an account along with Flowchart and video if any (optional).please click Here
Head Office
 |
2nd Floor, Shukla Palace, Sapru Marg, Lucknow – 226001 |
 |
0522 – 4052802 / 4052813 |
 |
helpdesk@fairinvest.co.in |
Compliance Officer
Mr. Nalin Rastogi
Compliance Officer for (NSE, BSE, DP)
|
0522 – 4052806 |
|
compliance@fairinvest.co.in |
VISIT IN OUR NEAREST BRANCH OFFICES
Chowk Branch
 |
C-5, Kusum Deep Complex, Chowk, Lucknow |
 |
4040533/4040534/9335291011 |
Gomti Nagar Branch
|
1/6, Vivek Khand, Gomti Nagar Lucknow |
|
4040537/4040540/9335461313 |
Aliganj Branch
|
UGF -47, Sahara India Centre , Kapoorthala, Lucknow |
|
4040531 / 4040532 / 9335291001 |
Annexure A
Escalation Matrix:
| Details of | Contact Person | Address | Contact No. | Email Id | Working hours |
| Customer care | Sameer Pandey | 2nd Floor Shukla Palace Sapru Marg Lucknow | 0522-4052813 | helpdesk@fairinvest.co.in | 10:00 am to 6:00 pm ( Mon-Fri ) |
| Head of Customer care | Jyoti Verma | 2nd Floor Shukla Palace Sapru Marg Lucknow | 0522-4052802 | helpdesk@fairinvest.co.in | 10:00 am to 5:30 pm ( Mon-Fri ) |
| Compliance Officer | Nalin Rastogi | 2nd Floor Shukla Palace Sapru Marg Lucknow | 0522-4052806,4052815 | compliance@fairinvest.co.in | 10:00 am to 6:00 pm ( Mon-Fri ) |
| CEO | Mahesh Mittal | 2nd Floor Shukla Palace Sapru Marg Lucknow | 0522-4052805 | compliance@fairinvest.co.in | 10:00 am to 6:00 pm ( Mon-Fri ) |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/ and with CDSL at https://www.cdslindia.com/Footer/grievances.aspx. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
INCASE YOUR QUERY PLEASE WRITE TO US
Write to our grievance team for your queries
grievance@fairinvest.co.in
Detailed write up on procedure for filing a complaint on designated email id/ Toll-free number along with Flowchart and video if any (optional). Provisions are to be made for sharing Ticket Number once the complaint is lodged. please Click Here
Detailed write up on procedure for finding out status of the complaint basis Ticket Number etc. along with Flowchart and video if any (optional). please Click Here
